The hotel industry is in a state of constant change and evolution. As a result, our software must keep pace and in many ways, stay ahead of this change. An area where we can improve our development cycle is engaging current clients/users of our product, gaining your insights and suggestions and incorporating these changes to our product going forward.
Communication with our clients has, up to now, been focused on a subset of our overall user base. Going forward we are going to change this! Every one of you is important to us and we want your insights into our software and its corresponding strengths and weaknesses. Your feedback is extremely valuable.
Starting in the coming weeks watch your email inbox as I will be contacting you to set up a time to have a chat regarding how you feel our software is functioning within your business. I realize you are all very busy, and I will work around your schedule to find a time which works for you. Initiating a dialogue is a great way for us to learn about the real world application of our feature set, and who knows; perhaps you will learn something during the process as well!
Thank you all in advance for your cooperation and I look forward to speaking with each of you in the coming weeks/months.